Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at [insert support email here] noting your order number. We’ll see what can be done.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us at [insert support email here] and we’ll let you know what your next steps are.
Due to our sublimation process, graphics may shift up to 2 inches when printed. Because of this, we do not recommend designs that require precise placement on all-over-printed apparel. Also, white streaks/creasing cannot be avoided with our sublimation process. These marks are most common under the arms of the garments and near stitching (sides, collars, shoulders, etc). We do our best to avoid this, but sometimes it does happen. If it does happen to your product, then please feel free to reach out and we can see what we can do for you.
Fading & Scratch Resistance Disclaimer
Due to our printing process, and the materials we are limited to using. Some fading, peeling, scratching-off, and etc may occur over time. Our products are some of the best quality and last longer then most of our competitors. How ever, with enough wear and tear or time some signs may show. Generally the designs do stay intact fir longer periods of time, how ever there may be some occasions where they will not last as long Depending of the amount of use the item(s) may endure.